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    Journalists must write for people — not search engines

    April 23rd, 2010
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    If you need any more evidence that today’s journalism is a rudderless ship drifting about aimlessly, look no further than the reaction surrounding the recent decision to change the AP style for “Web site” to “website.” It amazed me to see the phrase “AP Stylebook” on Twitter’s trending topics, and as a former journalist who hasn’t quite washed the ink from his hands, I was curious.

    My reaction to the news? So what? I yawned. I moved on.

    And then I saw this. In a nutshell, Robert Niles of The Online Jounalism Review argues that journalism students need to ditch AP style and start learning SEO. Now my blood is boiling. Check out this idiocy:

    The newspaper industry developed a common style, maintained by the Associated Press, to meet the communication needs of a print-based industry trying to most effectively communicate with a broad audience.

    Today’s online publishers, editors and reporters need a new style that most effectively allows their words to reach their intended audiences. Unfortunately for them, the print-inspired AP style is not that. Today’s (and tomorrow’s) journalists need to learn search engine optimization [SEO] techniques as much as, if not more than their predecessors who worked the print industry needed to learn AP.

    The argument is that AP style is for print; SEO is for online. And Niles argues journalists need to learn how to use SEO in their writing to help content “jump to the front of the line” in search engines. He says “good SEO can help make your pages more lucrative in keyword-targeted advertising systems, such as Google’s AdWords.” None of that has anything to do with journalism, and it absolutely shouldn’t. Ever.

    AP style is an attempt to find a common, understandable language amongst members of the news industry. It sets rules so there’s a degree of sameness in language from one writer to the next. It allows for an authoritative voice that denotes a particular discipline. As such, it is extremely necessary. And not just for print. Even online, a website that doesn’t follow a consistent style is uncomfortable to read. Some readers may not pick up on why, but inconsistent capitalization, punctuation and language are disconcerting. AP style eliminates that.

    As for Niles’ argument about SEO? It’s bunk.

    A true journalist reports the truth, and should never never think of profit. Following Niles’ advice amounts to creating advertorial content. It’s slimy, dishonest and chips away at the pillars of what journalism should be.

    One need look no further than Gizmodo’s recent series of stories about the next-gen iPhone to see why creating performance-based content is a bad thing. According to Gawker Media owner Nick Denton, Gizmodo reporters are paid “traffic bonuses” for their stories, and the reporters who broke the story about the next-gen iPhone stand to make a decent heap of cash for essentially buying property considered stolen under California law. That’s not good journalism. But it did quadruple the number of visitors to Gizmodo.

    Reportage for the greater good and solid writing will get attention. And it’s worthwhile, even if it costs you.

    As a young journalist, I investigated the trouble local pantries and soup kitchens had getting food donations from a large retailer (I won’t name the company, but it happens to be the largest retailer in the world). After the story ran, the retailer refused to sell the newspaper at the store. It cost the paper a considerable amount of money. But you know what else? Our local food pantries started getting donations. And due to customer demand, the paper was back on the racks there in a matter of a month.

    Bottom line? Journalists need to write for people — not search engines. And if folks like Niles are the future of journalism, we’re in a lot of trouble.


    Why Old Media loves the iPad (and why you shouldn’t)

    April 13th, 2010
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    With the big Apple iPad launch came a flood of reviews across the media. David Pogue loves the device. So does Walt Mossberg. Old Media are throwing themselves at the iPad as if it’s the promised savior.

    For the New York Times and Popular Science, Conde Nast and the host of Old Media producers building apps, the iPad could very well be the last, best hope.

    It’s no secret that newspapers and magazines are suffering from nosediving reader numbers. And nosediving reader numbers mean nosediving advertising dollars. Fewer ad dollars means less cash to pay stockholders, bloated management trees and, ultimately, journalists. And it’s less money to buy one thing these organizations have relied on since Gutenberg: paper.

    Paper is a huge expense for newspapers, rivaling only salaries for the top expense at most print publications. Paper (and ink) costs can be downright crippling, but without paper, there’s no business. It’s like running a McDonald’s without frozen hamburger patties.

    The iPad gives print publications the exact out they’ve been looking for: a device folks can use to flip through the pages of their favorite periodical — almost as if they’re holding the paper itself. It offers designers full control over the look of the thing, unlike the fairly typical newspaper website. It’s a wonderful way to print a newspaper or magazine without using paper. Brilliant. Newspapers could actually charge a whole lot less for their products and still make enough to pay the bills. And then some.

    But the Internet is already an excellent platform for publishing. Heck, I do it myself whenever I get the chance. It’s cheap, reaches a vast audience, and publishing is immediate. So why are publishers so eager to put in the time and expense to join the iPad bandwagon?

    Control.

    Newspapers, by and large, hate the free Internet. Believe me on this. I’ve sat through the conferences and the seminars. Even now, publishers are confused and frightened about cannibalizing their print content, working too hard to generate added-value online content and how to handle the comment sections of their sites.

    It’s that last one that really sticks in their craws.

    In the pre-Internet days, it was easy to moderate public opinion. An editor just decided which letters to print and which to leave out. These days, it’s not so easy. Commenters and trolls say whatever they want, whenever they want. And thanks to the Safe Harbor rules, newspapers can’t do much about it, other than automatic filtering.

    The iPad brings back  those halcyon days when the editor decided everything. That’s because the iPad is about consumption, not interaction. It’s a device for consuming media — not creating it.

    I’m not saying that’s an entirely bad thing. I am saying it’s a potentially dangerous thing.

    See, we count on our newspapers and magazines to be our watchdogs. But who watches the newspapers? Who calls these outlets out when there’s conflicts of interest, shoddy journalism or outright lies? For the past 10 years, bloggers and commenters have been serving that function. We’ve held journalism to a higher standard than journalists hold themselves to. And that’s a very good thing.


    The real zombie uprising is online (or, How you can get more out of Twitter)

    April 7th, 2010
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    By the time you read this, I’m hoping to have fewer Twitter followers.

    A couple of weeks ago I pointed you over to Atomic Tango, and Freddy’s wonderful tongue-in-cheek post about scoring more Twitter followers. If you haven’t read it yet, do so. It’s one of the truest, funniest and most interesting things I’ve ever read about Twitter.

    It was funny at the time, and it made sense, but I wanted to put Freddy to the test. See, his contention is that you score more Twitter followers by doing slimy little things…and really, you do them to accomplish one slimy big thing — amass scores of fake Twitter followers so you can, well, brag about how many Twitter followers you have. And then get more Twitter followers.

    Step one, according to Freddy: Keywords. Use enough of the right ones, and you draw the attention of Twitter zombies and spammers. The right keywords? Things like “MLM,” “network marketing,” “downline,” and “wealth.” And you can throw in SEO, SMM, SEM and any other buzzword used by the slimiest spammers on the net.

    So I tried it out. I posted one simple tweet, packing it with keywords. I was in my office at the time, it was the end of the day, and I was headed home. Between posting that tweet and getting into my car, I gained seven new followers. On the drive home, I gained three more. Over the next couple of days, I posted five more tweets, packing each with keywords. I’ll add here that none of the tweets could have been construed as serious. In fact, I was brazen about calling out “my zombie friends” to make sure the follow process was automated. In short order I picked up about 60 new followers. I say “about” because I screwed up at first, and didn’t follow the zombies back. Those I didn’t follow dumped me within 24 hours. Lesson learned.

    Those I did follow sent me automated direct messages almost immediately, offering to sell something. Awesome.

    Then I realized what I had done. I ruined Twitter.

    Now my stream is polluted with SEO experts, get-rich-quick schemes, automated tweets about blog posts from months ago and lots of ways I can use the Law of Attraction to make my life better. I don’t need Twitter for that; I already have an e-mail account.

    Before this little experiment, Twitter was a pretty good news feed. I follow news outlets, tech journalists, local people and folks I consider experts (not people who call themselves experts) in fields that interest me. Sure, I’ve built a couple of lists to pull them from the haystack I created, but that just didn’t work for me.

    So now I’m going to tell you the real secret of Twitter: Follower counts don’t mean anything. Nothing.?The only folks who have a lot of followers are celebrities and liars. That’s it. Why? Because everyone on Twitter believes they’re a leader; nobody wants to be a follower. We’re obsessed with our own follower counts because, well, what’s the sense in posting anything at all if there are only three people listening?

    The sense is here: If you use the methods above and score 97 more followers than the three you used to have, there are still only three people listening. Zombies can’t hear you and won’t respond.

    Want to get the most out of Twitter? Stop thinking about who’s following you and start concentrating on who you follow. There are brilliant people (like Freddy) posting brilliant things. And don’t worry about whether they’re following you back; follow them because you’re interested.

    You get the most out of Twitter not by talking, but by listening. And if you’ve got engaging content to put up, do it. Talk to your followers. Respond to those you follow. Have a conversation. But don’t do any of it for the numbers. That’s the secret.

    So…

    I’m headed over to my Twitter account. And I’m unfollowing all the spammers, zombies and slimeballs.

    I’m better company than that.


    Chat Roulette: Proof that people suck

    April 1st, 2010
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    I don’t visit Chat Roulette. Let’s just get that out of the way right now. I don’t go there. The mere thought terrifies me. It shouldn’t — after all, I’m a grown man. But there are some things I’d just rather not see.

    Chat Roulette is a pretty brilliant idea, actually. It’s one of those ideas that could only have been dreamed up by an idealistic teenager, who just wondered what it would be like if you could just hit a button and video chat with a random stranger anywhere in the world. Pretty awesome, right?

    Wrong.

    Like way too many other things online, creeps are immediately drawn in. And just to be clear, Internet perverts will always find a way to ruin any good idea. Always.

    In the Chat Roulette I envision, a schoolteacher could put the service up on the projector in front of the class, hit a button and be connected to someone in Germany or France. The kids could ask questions about the chatter’s traditions or the food. They could actually learn something. It would be like when I was a youngster and we had penpals in other countries, only Chat Roulette would allow users to speak in real-time. I could even see classrooms using this daily — like a daily trip around the world. And even average Joes could go online and chat with random strangers, either for fun or to learn. It my vision, Chat Roulette could play a huge part in drawing the world closer together, breaking down borders and fostering understanding between people.

    Instead, we get perverts.

    C-NET’s Natali Del Conte, in a report for CBS, showed it doesn’t take but a couple of mouse clicks before a Chat Roulette visitor is exposed to nudity or propositioned for sex. And, as such, it’s not a safe playground.

    I don’t know what the 17-year-old Russian lad who invented Chat Roulette had in mind when he launched the site a few short months ago. According the rules, there’s no pornography, nudity, illegal or immoral behavior allowed.  But as Jon Stewart points out, this is the Internet.

    Point is, the Internet’s never seen a good idea it couldn’t screw up. And Chat Roulette was ruined before it ever got off the ground. My advice to the Chat Roulette developers? Figure out a content filter that allows safe surfing, and you’ll find your user numbers grow. Legitimize your site before it gets any more out of hand than it already is, and perhaps create an education-only section, where school kids can interact with each other in the classroom.

    Right now, all you’ve got is a website that proves people suck.