There really are no rock stars in social media.

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I’m about to break your heart, and I don’t even care. It’s for your own good.

I’m enthralled lately by all the discussion around Chris Brogan’s decision to unfollow all 131,000 people he was following on Twitter. It’s mind-numbing. Seriously. Just the comments on the blog post he wrote about it drive me crazy. And at this writing there are 415 comments — about 10 times what he normally gets per post.

A little about Chris: He’s a blogger, who’s amassed 190,000 Twitter followers. You can hire him to talk to your company about using social media. He’s even written a book. You can read a lot more about him on his blog. He’s basically one of those guys who has made a career of selling himself as a social media expert. He teaches people how to use the stuff. Supposedly.

When I started seeing little things pop up online about how he was unfollowing 131,000 people, I was amazed — not over what he was doing, but the reactions. Some people were angry. Some were understanding. Some were confused and hurt.

Me? I laughed.

I laughed because as Chris explained his rationale, I saw the man behind the curtain — the one you aren’t supposed to pay any attention to. The one pulling all the levers and twisting the nobs that create smoke and bluster. And that man wasn’t a wizard or rock star. In fact, he’s probably worse at social media than you or me.

See….I didn’t need to follow 131,000 people to realize you can’t follow 131,000 people. Sure, you can click that button, but you can’t pay attention to them. So Chris Brogan wasn’t following you. Not really. In fact, this guy who preaches engagement really wasn’t engaging those he followed at all. He put out his “content” and replied when people mentioned him. But unless you were talking to or about Chris Brogan, he wasn’t paying attention.

But Chris didn’t perpetrate the “Great Twitter Unfollow Experiment of 2011″ because he doesn’t know how to use Twitter. He did it, he says, because he’d “started receiving over 200 direct message spams a day.”

If you use Twitter, you know you can’t get direct messages from folks you aren’t following. So Chris Brogan was following enough spammers that he supposedly received 200 spam messages daily. Why was he following spammers?

I told you awhile ago about my own little Twitter experiment, where I used some spam bait and gained 60 followers in a matter of a couple of days. If you want Twitter followers, there’s an easy trick I learned from my friend Freddy: Just use keywords that will draw the attention of bots. It’s true! And to keep those “followers” (who aren’t really real at all), you just need to follow them back. You know who ends up with a LOT of fake followers? People who tweet about social media. That’s because their tweets are loaded with phrases Twitter bots love.

Whether Chris Brogan knew it or not, he was padding his follower count with bots and zombies. Do your own little investigation and scroll through his list of followers. It’s not as impressive as you thought, is it? As we all know, nothing attracts a crowd like a crowd. After amassing a decent number of followers (and a reputation for following back), you can brag about how many Twitter followers you have…and then get more Twitter followers. And then write a book.

To save you the trouble, I’m not a social media rock star. I’ve got a few hundred followers — not a few thousand or several thousand. I’m just a guy who hates bullshit. Don’t author a book called “Trust Agents” and then be disingenuous about how many real Twitter followers you have and how you got them. Don’t tell me you had to unfollow everyone because you had too many direct messages. And don’t tell me you can’t manage to keep up with all the replies you get — that has nothing to do with the number of people you’re following.

At best, if you give him the benefit of the doubt, Brogan’s clueless when it comes to using Twitter. At worst, he’s no better than Newt Gingrich — padding his numbers to look more popular and more impressive than he really is. Honestly, now, would he impress you if he had 100 followers? 200? A social media expert with 200 followers isn’t much of an expert, is he? I mean, that’s like a rock star who’s never gone platinum…

Absolutely.

Nickelback is an inarguably terrible band. It is also the best-selling band of the past 10 years. The numbers don’t make them good at music; the numbers just make them rich. The record industry has done an excellent job marketing terrible crap. On the other hand, our garages are filled with amazing musicians who will never sell anything.

I’ve told you before, and I’ll tell you again: Beware social media experts. Especially those who seem to market themselves well. Because when your money’s gone, do you really want to tell people you spent it on Nickelback tickets?

Do you?

12 Responses to There really are no rock stars in social media.

  • Josh says:

    Brings to mind a Bill Morrissey song. “That ain’t rock n roll / It’s just Vaudeville plugging in / She just smiled and said / Ain’t that the way it’s always been”

  • Chris says:

    well said, Dan! honestly, it’s tough to think of a more bogus “profession” these days than social media experts. glad you said what should be said – an “expert” at social media should have no more credibility than a self proclaimed “genius”

    • Daniel says:

      Thanks, Chris. Unfortunately, these guys prey on people who don’t know any better. And people who should know better actually teach his book on college campuses. Pretty sad.

  • Marcello says:

    Great post. I could not agree more.

    It is sad how some people are using the “Social Media Expert” title to tell others what to do when they have no real clue themselves.

    • Daniel says:

      Saddest that people actually fall for it. In the case of Chris Brogan, he’s selling books, getting gigs with large companies and landing speaking engagements at colleges. And not one of these places has the brains to put together the very simple equation above: He built his follower list the old-fashioned way — he faked it.

      The world needs the voices of true revolutionaries — people who aren’t afraid to call BS on this stuff and are willing to provide thoughtful alternatives that go beyond buzzwords.

  • Hey Dan:

    Thanks for the plug. Here’s an older article I wrote that you’ll find relevant:
    Hypocritical Mass: The Big Lie About Twitter http://bit.ly/30pMci

    I’ve come close to abandoning Twitter several times, but have only stayed because I teach social media classes and workshops, and need to know the major platforms.

    Freddy

    • Daniel says:

      Ahh…I don’t think you’ve written anything I haven’t read yet! You’re the only expert I really agree with.

      I actually like Twitter quite a bit, despite my rants. I’ve met tons of great people (including you) and I’ve learned to follow only those who interest me. I use it as a news reader, as a means to keep in touch, and a way to keep on top of the day’s issues. I don’t, however, use it as a way to impress clients.

  • Man, I needed to find out about your blog much earlier than I have; I’m now subscribed so I won’t miss any more of this stuff. lol

    Of course you know me and part of my take on this. I might be kind of pollyanna on this whole thing but I think this thing about being “expert” on things is a bit overdone. Others usually paint people as expert; I don’t think I’ve ever seen Brogan call himself an expert, even when marketing himself.

    For that matter, however, I’m sure you’ve seen a lot of people in our same Twitter stream that fawn over everything he says or shares. The same goes for Godin, for whom I probably have more disdain for that you might for other people. The thing is that Brogan really does engage people. He’s talked to me on Twitter and he’s been to my blog a few times. I don’t idolize him as some might, but I see him as kind of a good guy.

    I will go with you on one thing specifically. I find it hard to believe that someone with his experience wouldn’t have known that following 131,000 people had to have a downside. There is a game that I’ve seen many others play where, to get those high follow numbers, they will follow almost everyone else who follows them. Heck, there are blog posts I come across every day that advocate that nonsense, as well as using software to help build the numbers.

    Now, could it all have gotten away from him and his better sense at a point? Possible; but as I said on my blog, I would have just cut everyone and not announced it, then gone back to follow who I wanted to follow. And as you said, if people are including his Twitter name in their posts, it wouldn’t stop that at all. But it would immediately end all the DM stuff, since you can’t get DMs unless you’re following people back.

    Final word, if I may. I disagree with your title, but for a different reason. There are rock stars in social media. It’s the people who decide to follow them that make them that, however. For my part I only follow one person who I know will never follow me back, that being Matt Cutts, and only because I want to keep up with the latest and “greatest” (sic) things that Google comes up with. I don’t blindly follow celebs or anyone else whom others follow. But I’ve always believed that the audience determines who a star is, plain and simple.

    That and I wouldn’t mind being a star for a few days if it brought in more money. lol

    • Daniel says:

      Thanks, Mitch. Allow me first to thank you for the great work you’re doing on your blog. I really enjoy your writing and subject matter.

      I think you’re too forgiving when it comes to Brogan. He is, first and foremost, marketing himself and his services. There’s nothing wrong with that. Maybe he doesn’t use the word “expert” in referring to himself, but he sets himself up as one by writing books and instructing others. A real expert wouldn’t have followed 131,000 people. Not unless they were cheating to pad the numbers. That’s what Brogan did, and it is not forgivable.

      As far as him being a good guy, well…I would have given him the benefit of the doubt, except for the way he responded to Bill on your blog — by insinuating anyone who didn’t have at least 4,000 Twitter followers didn’t deserve to have an opinion. That’s not a good guy move.

      Can you point me to some of these rock stars? So far, every one of these big-time guys (and even some of our local “experts”) I’ve run across is a hack. They are dishonest and, at best, ill informed. And all of them are just out to make a buck while they still can.

      Keep up the good work Mitch.

      • Thanks Dan. Actually, instead of me naming names, I’ll just share this link and you can go look up some of the people on these lists if you’d like. You probably won’t like who’s at the top of the list. lol

        http://www.gurudaq.com/internet_marketing_guru_index.php

        Of course I could name a bunch more people but I think you’ve already stated that you think most of them are hacks, so why open myself up to that right? I’ll save myself that argument; not my goal to change your mind on anyone, only to offer my opinion in general from time to time.

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