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	<title>asciidan &#124;&#124; the Internet&#039;s foremost know-it-all</title>
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	<link>http://asciidan.com</link>
	<description>News, rants and commentary from the Internet&#039;s foremost know-it-all</description>
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		<title>I officially love the Kindle Fire</title>
		<link>http://asciidan.com/2012/05/i-officially-love-the-kindle-fire/</link>
		<comments>http://asciidan.com/2012/05/i-officially-love-the-kindle-fire/#comments</comments>
		<pubDate>Tue, 15 May 2012 15:33:27 +0000</pubDate>
		<dc:creator>Daniel</dc:creator>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[Amazon]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[computers]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[iPod]]></category>
		<category><![CDATA[Kindle Fire]]></category>
		<category><![CDATA[Kindle fire review]]></category>

		<guid isPermaLink="false">http://asciidan.com/?p=604</guid>
		<description><![CDATA[I&#8217;ve been a gadget nerd for close to forever now. Most of the time, I&#8217;m carrying an iPod Touch in one pocket, a BlackBerry in another and my laptop in my bag. I actually own three laptops, an iPad and a desktop. I&#8217;ve got a DS, a Wii and an Xbox 360 (with Kinect, thank [...]]]></description>
			<content:encoded><![CDATA[<img style='float: left; margin-right: 10px; border: none;' src='http://www.gravatar.com/avatar.php?gravatar_id=adc431b30b24d827295123fbad1fd9e7&amp;default=http://use.perl.org/images/pix.gif' alt='No Gravatar' width=40 height=40/><p>I&#8217;ve been a gadget nerd for close to forever now. Most of the time, I&#8217;m carrying an iPod Touch in one pocket, a BlackBerry in another and my laptop in my bag. I actually own three laptops, an iPad and a desktop. I&#8217;ve got a DS, a Wii and an Xbox 360 (with Kinect, thank you).</p>
<p>My newest and most favorite gadget is the Kindle Fire. It has joined the elite group of gadgets I carry with me at all times, and I use it more than any other gadget in my collection.</p>
<p>If you&#8217;re wondering whether you should get one, the answer is <em>yes</em>.</p>
<p>Here&#8217;s what I love about it:</p>
<p><strong>1. No Apple.</strong> My biggest frustration with the iPad and iPod Touch is Apple, and my inability to do what I want with my devices. I can&#8217;t understand Apple&#8217;s app approval process, either. While we&#8217;re told it is to ensure we get the best apps, the App Store is chock full of garbage. The Kindle has a different master &#8212; Amazon &#8212; but I&#8217;ve been in Apple land so long that it just feels good to get out.</p>
<p><strong>2. Android.</strong> The Kindle Fire runs a heavily modified version of Google&#8217;s Android operating system. It&#8217;s easy to use, responsive, and generally makes lots of sense. The Kindle doesn&#8217;t seem to get bogged down and clunky the way early-gen Android phones did. After a few days of interacting with the Fire, iOS started to look its age &#8212; old and outdated, by tech standards.</p>
<p><strong>3. Form.</strong> The Kindle Fire is the perfect size. I&#8217;ve spent quite a lot of time going from iPad to iPod, frustrated that one is too big and the other is too small. The iPad is just too heavy and bulky and slippery to be used comfortably as a reader. And playing games that require two hands in nearly impossible. The iPod Touch is nice for playing some games, but too small to be a reader. I use my devices often for Netflix and YouTube. While Netflix looks great on the iPad, you need to prop the iPad up or suffer carpal tunnel syndrome. The iPod Touch is so small that you&#8217;ll need to hold it fairly close in order to enjoy what you&#8217;re watching. The Kindle fire, however, can be comfortably held in one hand at a distance that isn&#8217;t awkward. In addition, the non-slip back on the Kindle Fire makes it easier and more comfortable to hold.</p>
<p><strong>4. Amazon.</strong> If Apple&#8217;s iTunes and App Store have any competition, it&#8217;s Amazon. The Amazon Marketplace includes apps, music, movies, books &#8212; in short, all the media you care to consume is right there for the taking. And there&#8217;s plenty of free content as well, especially if you&#8217;re an Amazon Prime member. The Kindle makes it easy to shop Amazon for non-digital items, too.</p>
<p><strong>5. Price.</strong> Without a doubt, the Kindle is the best value on the market. Yes, it&#8217;s less powerful than the iPad. It&#8217;s smaller, it doesn&#8217;t have the fancy screen resolution, and it isn&#8217;t made by Apple. But at $200, you can get two Kindle Fires for the price of one low-end iPad, and still have $100 left over. Better yet, consider the annual updates Apple makes to the iPad. If you were to buy a new iPad each year for five years, you&#8217;d shell out $2,500. Five Kindle Fires? $1,000. Considering that this is the first edition of the Kindle Fire, I have to assume there are many improvements to come. Frankly, I don&#8217;t mind dropping a couple hundred dollars each year to get a new Fire. An iPad? It just isn&#8217;t worth the money.</p>
<p>&nbsp;</p>
<p>It isn&#8217;t all roses, however. Here are a few things I dislike about the Fire:</p>
<p><strong>1. Amazon.</strong> I really dislike being locked into any single ecosystem, which is why I&#8217;m one of the few dinosaurs who still carries a BlackBerry. I enjoy tinkering and playing with free apps found out in the wild. I&#8217;m smart enough to mess with my devices without messing them up. I don&#8217;t want to have to jailbreak a device in order to get it to do what I want. Amazon&#8217;s decision to lock the Kindle into its own ecosystem, for me, causes problems like&#8230;.</p>
<p><strong>2. Access.</strong> There&#8217;s no Facebook app for the Kindle Fire, but the Fire comes loaded with a nifty Facebook icon right on the home screen &#8212; cleverly added to your favorites &#8212; that links you to Facebook&#8217;s mobile site. There is, however, a Facebook app for Android. Unfortunately, you can&#8217;t get it, because it isn&#8217;t in the Amazon Marketplace. But there&#8217;s a Twitter app, which works quite well. The problem here is that Amazon obviously picked a favorite by including Facebook in the favorites, even though there&#8217;s no dedicated app available. And Facebook, thinking you&#8217;re running a regular Android device, prompts you regularly to download its Android app &#8212; which doesn&#8217;t exist on the Marketplace, and therefore can&#8217;t be installed. Amazon needs to fix such things. To me, this is clearly the biggest frustration.</p>
<p><strong>3. Options.</strong> There really needs to be a 3G option here. I generally use my Kindle at home, but I&#8217;d love for it to be more portable. Unfortunately, when I&#8217;m on the go, I find myself forced to reach for my BlackBerry for Internet access, when I&#8217;d really like to grab the Fire. That being said, I could easily get around the problem with a mobile hotspot &#8212; which is likely what I&#8217;ll do.</p>
<p><strong>4. Carousel.</strong> I don&#8217;t even know what it&#8217;s supposed to do. I thought at first that it was for negotiating through open programs. It seems, however, to be a running history of what you&#8217;ve recently had open. That&#8217;s okay, but I&#8217;d like the ability to change its function, so it doesn&#8217;t keep everything. If there&#8217;s already a dedicated link (like the web) or there&#8217;s already a favorite, why clutter up the carousel with those things? It looks neat, but functions&#8230;meh.</p>
<p>&nbsp;</p>
<p>Anyone who is in the market for a tablet needs to understand an important point: Tablets are for consuming, not creating. A tablet is a great device to use if you&#8217;re watching video, surfing the net, reading a book, playing games. But it is a miserable device to use for actually <em>working</em> on. Typing on the iPad or Kindle is awful. Both have unfortunate autocorrect issues. Both are uncomfortable and inefficient. Both are terrible for editing text. But neither is truly meant for that. They&#8217;re meant to be used for consuming information, for flipping through photos, for reading. Apple markets the iPad otherwise, but I can&#8217;t imagine editing a book or writing anything longer than a short email on an iPad. Drawing? Maybe. Creating music? Perhaps. But most humans don&#8217;t work in creative fields; standard office work with a tablet is not a good time.</p>
<p>So that&#8217;s my take on it. If you want a tablet, go with the Kindle Fire. Simple as that.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
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		<title>You will never get my Facebook password. Never.</title>
		<link>http://asciidan.com/2012/05/you-will-never-get-my-facebook-password-never/</link>
		<comments>http://asciidan.com/2012/05/you-will-never-get-my-facebook-password-never/#comments</comments>
		<pubDate>Tue, 01 May 2012 19:11:42 +0000</pubDate>
		<dc:creator>Daniel</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[deebags]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[privacy]]></category>
		<category><![CDATA[rights]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://asciidan.com/?p=600</guid>
		<description><![CDATA[A lot has been going around lately about employers asking job candidates for their Facebook passwords. Apparently they&#8217;d really like to be able to nose around a little, see what you&#8217;re into, who you&#8217;re friends with and such like that. I&#8217;ve never met anyone who has had this happen to them, but it doesn&#8217;t surprise [...]]]></description>
			<content:encoded><![CDATA[<img style='float: left; margin-right: 10px; border: none;' src='http://www.gravatar.com/avatar.php?gravatar_id=adc431b30b24d827295123fbad1fd9e7&amp;default=http://use.perl.org/images/pix.gif' alt='No Gravatar' width=40 height=40/><p>A lot has been going around lately about employers asking job candidates for their Facebook passwords. Apparently they&#8217;d really like to be able to nose around a little, see what you&#8217;re into, who you&#8217;re friends with and such like that. I&#8217;ve never met anyone who has had this happen to them, but it doesn&#8217;t surprise me to hear that it is happening.</p>
<p>Employers have strange ideas about where their place is in relation to their employees. We&#8217;ve seen many cases where employers have attempted to gain access to employees&#8217; LinkedIn profiles, their personal email accounts and more &#8212; all under the guise of protecting their business. And in nearly every case that&#8217;s been brought to court, judges have sided with employees.</p>
<p>See, there&#8217;s a fundamental expectation of privacy one has when using their own email, Twitter, Facebook&#8230;whatever. Yes, everything I do on any social network can be made private to the whole world. But that doesn&#8217;t mean it has to be. I choose who to share with, and when to share it.</p>
<p>To be honest, I have nothing on Facebook I&#8217;d be embarrassed of &#8212; and that isn&#8217;t the point. I don&#8217;t trust Facebook itself, and so I choose to refrain from sharing too much of a personal nature there. I don&#8217;t allow others to post on my wall, don&#8217;t overshare, and use it primarily for keeping track of old schoolmates. Even so, would I allow an employer to peek into it, even once?</p>
<p>Not a chance.</p>
<p>We don&#8217;t bring our personal mail in for our bosses&#8217; perusal, do we? We don&#8217;t deliver our cellphone bills to them to look over who we&#8217;re calling. And we don&#8217;t give them audio recordings of our dinner tables at night. There&#8217;s a reason for that: It&#8217;s none of their business.</p>
<p>Sure, an employer may be worried about what types of things their employees post on Facebook, and if your job candidate is found to have blasted their ex-job repeatedly and publicly, it could give you pause. But courts have ruled several times that Facebook postings are protected under free-speech provisions &#8212; even if they are negative statements about the workplace.</p>
<p>The bottom line: If anyone asks for your password, the answer is no. Always.</p>
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		<title>Readers (not journalists) decide what news is.</title>
		<link>http://asciidan.com/2012/03/readers-not-journalists-decide-what-news-is/</link>
		<comments>http://asciidan.com/2012/03/readers-not-journalists-decide-what-news-is/#comments</comments>
		<pubDate>Wed, 21 Mar 2012 19:47:43 +0000</pubDate>
		<dc:creator>Daniel</dc:creator>
				<category><![CDATA[News and news media]]></category>
		<category><![CDATA[blogs]]></category>
		<category><![CDATA[deebags]]></category>
		<category><![CDATA[media]]></category>
		<category><![CDATA[news media]]></category>

		<guid isPermaLink="false">http://asciidan.com/?p=594</guid>
		<description><![CDATA[To be honest, I don&#8217;t know much about The Day, or theday.com. Until today, I&#8217;d never heard of James H. Smith, who is, allegedly, a 42-year veteran of the news industry and member of the New England Newspaper Hall of Fame. TheDay.com ran an excerpt from Mr. Smith&#8217;s induction into the Hall of Fame the [...]]]></description>
			<content:encoded><![CDATA[<img style='float: left; margin-right: 10px; border: none;' src='http://www.gravatar.com/avatar.php?gravatar_id=adc431b30b24d827295123fbad1fd9e7&amp;default=http://use.perl.org/images/pix.gif' alt='No Gravatar' width=40 height=40/><p>To be honest, I don&#8217;t know much about The Day, or theday.com. Until today, I&#8217;d never heard of James H. Smith, who is, allegedly, a 42-year veteran of the news industry and member of the New England Newspaper Hall of Fame.</p>
<p>TheDay.com ran an excerpt from Mr. Smith&#8217;s induction into the Hall of Fame the other day &#8212; a forceful, though desperate, attempt to defend his former industry against the bloggers who&#8217;ve attempted to unseat true journalists from their position atop the summit of the Mount of Truth:</p>
<blockquote><p>It is undeniable that new information technology, which is bestowing on us amazing communication tools like Twitter and Facebook, can promote democracy. But when cyberspace starts buzzing pejoratively about how a free and open society no longer needs a news media to tell it what the news is, democracy is endangered.</p>
<p>The bloggers who disparage Brian Williams or Diane Sawyerfor choosing what fits in a half hour of news or who say editors shouldn&#8217;t be the arbiters of what news is, can happily join the marketplace of ideas; but they can&#8217;t pretend to know the tenets of journalism as they blithely opine into a computer screen.</p>
<p>It is the job of journalists to decide what is news. It&#8217;s not the job of anyone else. Editors cannot let those who would denigrate the fundamental role of a free press in a democracy get away with such demagoguery. A professional press, printed, broadcast or cyberspaced, means a staff of dedicated news men and women with ethics codes, standards, education and training.</p></blockquote>
<p>This is an interesting, but misguided, argument.</p>
<p>First, the lie: Journalists love to tell readers/viewers/listeners that bloggers are just pajama-clad whiners, gleefully hammering away at their keyboards without regard for the truth &#8212; all while popping pimples in the mirror and not showering. Bloggers are untrained, unethical, incapable of deciding what is interesting or necessary for the rest of us to read.</p>
<p>The truth is, many bloggers started blogs out of frustration, because the news media has lost its way. Many bloggers are, in fact, former journalists who have been displaced (thanks to newspapers and television programs that have done such a great job of retaining their audiences that they&#8217;re barely staying in business). Sure, there are bad apples. But there are plenty of those in &#8220;real&#8221; journalism, too.</p>
<p>And let&#8217;s look at the other part of the argument &#8212; the one where journalists decide &#8220;what&#8217;s news.&#8221;</p>
<p>Journalists don&#8217;t decide that at all. What they actually decide is what they&#8217;ll write about, and what they&#8217;ll print. But it is the READERS who decide what&#8217;s news &#8212; because only the READER can decide what they read.</p>
<p>Mr. Smith has managed to prove so eloquently why newspaper circulation is bleeding. Our newspapers and journalists are so far out of touch with readers that they can&#8217;t even see the readers&#8217; value anymore. It isn&#8217;t new for the reader&#8217;s sake, but for the journalist&#8217;s sake. I&#8217;d argue that if journalists continue the path they&#8217;re on, they&#8217;ll be left talking only to themselves.</p>
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		<title>Sorry, but I need more important friends (or, how I learned to stop worrying about my Klout score)</title>
		<link>http://asciidan.com/2011/10/sorry-but-i-need-more-important-friends-or-how-i-learned-to-stop-worrying-about-my-klout-score/</link>
		<comments>http://asciidan.com/2011/10/sorry-but-i-need-more-important-friends-or-how-i-learned-to-stop-worrying-about-my-klout-score/#comments</comments>
		<pubDate>Thu, 27 Oct 2011 16:09:48 +0000</pubDate>
		<dc:creator>Daniel</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[deebags]]></category>
		<category><![CDATA[klout]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://asciidan.com/?p=588</guid>
		<description><![CDATA[Sorry, Twitter friends, but I need to network with more important people. It&#8217;s not that I don&#8217;t like you. Really. You&#8217;ve all been so fun and informative. Unfortunately, your Klout scores are dragging me down. Apparently, the new algorithm changes on Klout take into account not only what I do in my social networks, but [...]]]></description>
			<content:encoded><![CDATA[<img style='float: left; margin-right: 10px; border: none;' src='http://www.gravatar.com/avatar.php?gravatar_id=adc431b30b24d827295123fbad1fd9e7&amp;default=http://use.perl.org/images/pix.gif' alt='No Gravatar' width=40 height=40/><p>Sorry, Twitter friends, but I need to network with more important people. It&#8217;s not that I don&#8217;t like you. Really. You&#8217;ve all been so fun and informative. Unfortunately, your Klout scores are dragging me down.</p>
<p>Apparently, the new algorithm changes on Klout take into account not only what I do in my social networks, but what you do as well. And, frankly, you guys just aren&#8217;t keeping up. So instead, I&#8217;ve decided to follow Justin Beiber and Oprah. The plan is to tweet smarmy things to them all day, until one of them finally retweets me.</p>
<p>Just kidding.</p>
<p>Over the past month, though, I&#8217;ve been monitoring my Klout score and how it relates to certain of my behaviors. My verdict? Klout continues to be mind-bogglingly bad. And if you&#8217;re still paying attention to your score, you need a life.</p>
<p>Twitter was ablaze yesterday with complaints about the new algorithm. Seems folks were unhappy that their scores dropped &#8212; in some cases significantly &#8212; after the change. Mine dropped 10 points. Why? Well, from what I can tell, several of my friends &#8220;lost influence.&#8221; In addition, several people are no longer included in my &#8220;immediate influence network.&#8221; Okay&#8230;</p>
<p>Let&#8217;s get to what&#8217;s messed up about this:</p>
<p>Among those no longer in my immediate influence network? My brother, a coworker who sits five steps away from me and a client. I dare say I have at least some influence with those folks. At the very least I can influence my coworker with a spitball to the head, or my brother by passing the rolls over dinner.</p>
<p>Among topics I&#8217;m influential about? Media, Quinoa, Bacon, Social Media, Puppies, Los Angeles Lakers. Admittedly, I talk often about media and social media. Quinoa makes the list because I once asked a Twitter acquaintance what it was. We had some back and forth. Then I received a few +Ks as a joke. The Lakers? They were a topic of discussion one night with a friend.  Frankly, I don&#8217;t find myself &#8220;influential&#8221; in any of these topics. Or any topic. Then again, influence is not my goal on Twitter.</p>
<p>And that brings me to the point of all this:<br />
<strong>If you use Twitter to exert or gain influence, please leave. </strong></p>
<p>I can already hear the community managers and workplace social media experts now: &#8220;But Dan, that&#8217;s what we do for a living. How are we supposed to *insert random goal* for our brand lol?&#8221;</p>
<p>I understand where you&#8217;re coming from. You&#8217;re just wrong.</p>
<p>Using social media to gain influence (or, better yet, get a number that supposedly correlates to influence) is like boiling water in a toaster. Besides the fact that you&#8217;re using the wrong tool for the job, it&#8217;s dangerous.</p>
<p>Social media&#8217;s intent (outside of making money for the services themselves) is to attract folks who want to connect with other folks. And of course businesses want to be where the people are, so  social media experts were invented to get money from businesses and teach them how to ruin social media services in order to influence customers. Or potential customers. Or something. Jury&#8217;s out on that still.</p>
<p>Those social media experts have to prove their expertise somehow. And proving that to businesspeople who are used to relying on numbers can be difficult. Used to be that you could brag about the number of Twitter followers you had. But as I showed in <a href="http://asciidan.com/2011/09/there-really-are-no-rock-stars-in-social-media/" target="_blank">this post</a>, those numbers are meaningless, even for Twitter rock stars like Chris Brogan. When Klout came along, it offered the promise of a grading system to prove, definitively, who is the biggest deebag on Twitter. I mean, who is the most powerful Twitterer of them all. (In case you were wondering, it&#8217;s Justin Bieber, who has a perfect score of 100).</p>
<p>The problem with Klout is that it isn&#8217;t really clear what it&#8217;s measuring or why it considers those metrics important. Worse than that, it&#8217;s wrong. I know nothing about quinoa, and yet I&#8217;m the second-most influential person in the Klout-o-sphere on the topic. I&#8217;m not even kidding.</p>
<p>Chris Brogan has a Klout score higher than that of either Pepsi or Microsoft. Does that make sense?</p>
<p>After a month of paying attention, I&#8217;m ready to walk away from Klout, other than perhaps to throw down some +K for funsies every once in awhile. Because the experiment taught me something really important: I&#8217;m not on Twitter to be important and I&#8217;m not important because I&#8217;m on Twitter. I&#8217;m just there. And I don&#8217;t need a number to validate the importance of my friends, either. Despite what Klout says, their worth to me is beyond measure.</p>
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		<title>How to ruin your business by not knowing when to shut up.</title>
		<link>http://asciidan.com/2011/10/how-to-ruin-your-business-by-not-knowing-when-to-shut-up/</link>
		<comments>http://asciidan.com/2011/10/how-to-ruin-your-business-by-not-knowing-when-to-shut-up/#comments</comments>
		<pubDate>Tue, 11 Oct 2011 20:16:15 +0000</pubDate>
		<dc:creator>Daniel</dc:creator>
				<category><![CDATA[Business and politics]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[blogs]]></category>
		<category><![CDATA[deebags]]></category>
		<category><![CDATA[SEO]]></category>

		<guid isPermaLink="false">http://asciidan.com/?p=579</guid>
		<description><![CDATA[You know who Ken Evoy is, right? Of course you don&#8217;t. I didn&#8217;t either. Basically, Ken is the online equivalent of one of those &#8220;make money from home&#8221; guys you see on TV &#8212; the infomercial guys with offers that sound too good to be true. He offers a service called Site Build It, which [...]]]></description>
			<content:encoded><![CDATA[<img style='float: left; margin-right: 10px; border: none;' src='http://www.gravatar.com/avatar.php?gravatar_id=adc431b30b24d827295123fbad1fd9e7&amp;default=http://use.perl.org/images/pix.gif' alt='No Gravatar' width=40 height=40/><p>You know who Ken Evoy is, right? Of course you don&#8217;t. I didn&#8217;t either.</p>
<p>Basically, Ken is the online equivalent of one of those &#8220;make money from home&#8221; guys you see on TV &#8212; the infomercial guys with offers that sound too good to be true. He offers a service called Site Build It, which promises a simple solution to help folks with great ideas build and monetize websites in a snap. Sounds great, right?</p>
<p>Well, Ken&#8217;s been on a rampage for a couple years now, complaining about Google and the existence of &#8220;the Googlebomb&#8221; &#8212; a threat so heinous that it threatens us all. In a nutshell, a Googlebomb is the use of nefarious tactics to get a page ranked high in Google search results for a particular term. Ken claims he was a victim of a Googlebomb (in fact, he likely was). The short story is that a blogger named Lis Sowerbutts wrote a <a href="http://lissowerbutts.com/site-build-it-scam-review/" target="_blank">scathing review of SBI!</a>, calling it a scam. Then a few folks helped jack her post up in Google rankings by using backlinks. To this day, Sowerbutts&#8217; post ranks no. 1 in Google for &#8220;site build it scam.&#8221;</p>
<p>Evoy has made it a personal quest to eliminate Googlebombs. Or maybe just his. Or maybe just to get Google to admit they still exist. Frankly, I&#8217;m not sure. What I am sure about is that he is all over the Internet, posting long-winded comments on every blog without a word limit in the comments section.</p>
<p>I first heard of SBI! when a client of mine read about it and asked my opinion. Like any decent consultant, I cased the service for him. My impression? Meh. To Ken&#8217;s credit, the site doesn&#8217;t promise overnight success. In some respects, it follows the mantra I&#8217;ve repeated for years: Work hard. In order to make money on a website through SBI!, you still have to pay for hosting, still have to create content, still need to advertise. It&#8217;s not a magic bullet, by any means. My recommendation to my client was the service may be worth a try, but I didn&#8217;t see it offering anything more than he could get cheaper and better by using a WordPress install.</p>
<p>What troubled me, however, were Ken&#8217;s rants, which I started seeing all over the Internet. And the more I saw, the less I trusted him. The more I read, the less I believed he was doing right by his clients. In fact, Ken&#8217;s own success isn&#8217;t based on his own system &#8212; it&#8217;s based on selling his system. And sure, Ken has lots of testimonials from clients on his website and around the Internet, but many of those are affiliates &#8212; folks who make money selling his system to others.</p>
<p>Recently a <a href="http://imjustsharing.com" target="_blank">friend of mine</a> wrote his own blog post about the Googlebomb, citing Ken&#8217;s problems. Ken, of course, couldn&#8217;t resist commenting. Frankly, I couldn&#8217;t either. And I let my own opinion fly:</p>
<blockquote><p>You know what would be awesome? If Mr. Evoy spent more time running his business and less time running around the web, commenting (at length) about this issue. Do Googlebombs exist? Sure. Fine. You’ve proved it. The best thing you can do now is to concentrate on getting positive reviews of your business online. Make your customers happy. If there are 100 positive reviews for every bad one, well, you’re doing just fine.</p>
<p>Interestingly, what Ken has managed to do is draw more and more attention to Ms. Sowerbutts’s post. The more attention he draws there, the more Google believes it’s a legit post.</p>
<p>To be honest, it sounds like Ken doesn’t like the content of the post, and doesn’t want people to read it. Whatever the case, he’s made himself look maniacal with the number and length of comments he’s made regarding the topic — not someone I’d want to give my money to.</p></blockquote>
<p>Admittedly, my comment was not good-natured. What followed was a mind-boggling exchange with Mr. Evoy in which he attacked my work, ridiculed the Alexa ranking of sites I&#8217;ve built, and insinuated my clients would be better off with his service than mine.</p>
<p>Well, I&#8217;ve seen Ken&#8217;s top performers, and of this I&#8217;m sure: Ken&#8217;s clients don&#8217;t make near as much as mine do. And they do it without gaudy web traffic. And you know who gets richest off Ken&#8217;s service? Ken. That&#8217;s what he&#8217;s selling.</p>
<p>How do my clients perform so well? They aren&#8217;t Internet marketers. They&#8217;re brick-and-mortar businesses. They aren&#8217;t making money off AdWords. They&#8217;re making money selling real goods and real services to real humans &#8212; humans they&#8217;ve met. My clients include a national cable installer, one of the nation&#8217;s top gift-basket companies, a company that sells network security solutions, the nation&#8217;s premier rifle barrel manufacturer. I&#8217;m building sites for municipalities, nonprofit organizations and small, local community shops. And I&#8217;m worried about Alexa rankings? Why?</p>
<p>I&#8217;ll tell you why I&#8217;m not. I&#8217;m not because a small-town health club owner doesn&#8217;t need fake traffic from Russia. She needs REAL traffic from the town she&#8217;s in. And that&#8217;s what I provide. A cable installer wouldn&#8217;t benefit in the least from thousands of visits per day &#8212; he needs one visit from a $25 million client. And that visit comes from a phone call &#8212; not a Google search. When that client hits the site, he&#8217;d better be grabbed by what he sees. It must be visually appealing, easy to read, and not be obviously created to pander to search engines. It had better be written FOR that visitor.</p>
<p>Ken and his ilk are so tied up worried about pagerank that they&#8217;ve forgotten business fundamentals: Find your niche. Treat your customers right. Provide exemplary service. That&#8217;s what I do for my clients. I work tirelessly to give them great service, websites they can be proud to show off, advice that&#8217;s based on real-world experience.  Because of that, my clients&#8217; websites have been very successful.</p>
<p>I have no doubt, however, that Ken is more successful than I am. Not only does SBI! seem to be bringing in clients, but Ken has made a big show of informing me that he needn&#8217;t run his business anymore; he has a &#8220;senior management team&#8221; that does it for him.</p>
<p>I put a call in to SBI! and I found out some interesting information. According to the gentleman I talked to, the company has 40,000 clients. Some 20,000 of them, he told me, are affiliates. He also told me the software used to create websites has been updated four times in the last eight years (for the sake of comparison, WordPress has been updated that many times this year alone). The man I talked to, who identified himself as working in the sales department, wouldn&#8217;t tell me how many employees the company has. But let&#8217;s do some math.</p>
<p>If 40,000 people are using SBI! for at least $300 apiece, that&#8217;s $12 million. How much are those site owners making? The salesman wouldn&#8217;t say.</p>
<p>Here&#8217;s the bottom line: I don&#8217;t care about Ken Evoy or SBI! But there&#8217;s a bigger point: When you&#8217;re in business, run your business. If you want to be the public face of your business, as Ken is, act like someone people want to do business with. And you&#8217;d better damned well know what you&#8217;re talking about before you open your mouth. In Ken&#8217;s case, opening his mouth only showed his ignorance and the weakness of his own product.</p>
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		<title>There really are no rock stars in social media.</title>
		<link>http://asciidan.com/2011/09/there-really-are-no-rock-stars-in-social-media/</link>
		<comments>http://asciidan.com/2011/09/there-really-are-no-rock-stars-in-social-media/#comments</comments>
		<pubDate>Thu, 15 Sep 2011 04:20:12 +0000</pubDate>
		<dc:creator>Daniel</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[authenticity]]></category>
		<category><![CDATA[blogs]]></category>
		<category><![CDATA[Chris Brogan]]></category>
		<category><![CDATA[deebags]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://asciidan.com/?p=575</guid>
		<description><![CDATA[I&#8217;m about to break your heart, and I don&#8217;t even care. It&#8217;s for your own good. I&#8217;m enthralled lately by all the discussion around Chris Brogan&#8217;s decision to unfollow all 131,000 people he was following on Twitter. It&#8217;s mind-numbing. Seriously. Just the comments on the blog post he wrote about it drive me crazy. And [...]]]></description>
			<content:encoded><![CDATA[<img style='float: left; margin-right: 10px; border: none;' src='http://www.gravatar.com/avatar.php?gravatar_id=adc431b30b24d827295123fbad1fd9e7&amp;default=http://use.perl.org/images/pix.gif' alt='No Gravatar' width=40 height=40/><p>I&#8217;m about to break your heart, and I don&#8217;t even care. It&#8217;s for your own good.</p>
<p>I&#8217;m enthralled lately by all the discussion around Chris Brogan&#8217;s decision to unfollow all 131,000 people he was following on Twitter. It&#8217;s mind-numbing. Seriously. Just the comments on the <a href="http://www.chrisbrogan.com/unfollow/" target="_blank">blog post</a> he wrote about it drive me crazy. And at this writing there are 415 comments &#8212; about 10 times what he normally gets per post.</p>
<p>A little about Chris: He&#8217;s a blogger, who&#8217;s amassed 190,000 Twitter followers. You can hire him to talk to your company about using social media. He&#8217;s even written a book. You can read a lot more about him on his blog. He&#8217;s basically one of those guys who has made a career of selling himself as a social media expert. He teaches people how to use the stuff. Supposedly.</p>
<p>When I started seeing little things pop up online about how he was unfollowing 131,000 people, I was amazed &#8212; not over what he was doing, but the reactions. Some people were angry. Some were understanding. Some were confused and hurt.</p>
<p>Me? I laughed.</p>
<p>I laughed because as Chris explained his rationale, I saw the man behind the curtain &#8212; the one you aren&#8217;t supposed to pay any attention to. The one pulling all the levers and twisting the nobs that create smoke and bluster. And that man wasn&#8217;t a wizard or rock star. In fact, he&#8217;s probably worse at social media than you or me.</p>
<p>See&#8230;.I didn&#8217;t need to follow 131,000 people to realize <em>you can&#8217;t follow 131,000 people</em>. Sure, you can click that button, but you can&#8217;t pay attention to them. So Chris Brogan wasn&#8217;t following you. Not really. In fact, this guy who preaches engagement really wasn&#8217;t engaging those he followed at all. He put out his &#8220;content&#8221; and replied when people mentioned him. But unless you were talking to or about Chris Brogan, he wasn&#8217;t paying attention.</p>
<p>But Chris didn&#8217;t perpetrate the &#8220;Great Twitter Unfollow Experiment of 2011&#8243; because he doesn&#8217;t know how to use Twitter. He did it, he says, because he&#8217;d<em> &#8220;started receiving over 200 direct message spams a day.&#8221;</em></p>
<p>If you use Twitter, you know you can&#8217;t get direct messages from folks you aren&#8217;t following. So Chris Brogan was following enough spammers that he supposedly received 200 spam messages daily.<em> Why was he following spammers? </em></p>
<p>I told you awhile ago about my own little <a href="http://asciidan.com/2010/04/the-real-zombie-uprising-is-online-or-how-you-can-get-more-out-of-twitter/" target="_blank">Twitter experiment</a>, where I used some spam bait and gained 60 followers in a matter of a couple of days. If you want Twitter followers, there&#8217;s an easy <a href="http://atomictango.com/2009/10/20/how-to-score-more-twitter-followers/" target="_blank">trick I learned from my friend Freddy</a>: Just use keywords that will draw the attention of bots. It&#8217;s true! And to keep those &#8220;followers&#8221; (who aren&#8217;t really real at all), you just need to follow them back. You know who ends up with a LOT of fake followers? People who tweet about social media. That&#8217;s because their tweets are loaded with phrases Twitter bots love.</p>
<p>Whether Chris Brogan knew it or not, he was padding his follower count with bots and zombies. Do your own little investigation and scroll through his list of followers. It&#8217;s not as impressive as you thought, is it? As we all know, nothing attracts a crowd like a crowd. After amassing a decent number of followers (and a reputation for following back), you can brag about how many Twitter followers you have&#8230;and then get more Twitter followers. And then write a book.</p>
<p>To save you the trouble, I&#8217;m not a social media rock star. I&#8217;ve got a few hundred followers &#8212; not a few thousand or several thousand. I&#8217;m just a guy who hates bullshit. Don&#8217;t author a book called &#8220;Trust Agents&#8221; and then be disingenuous about how many real Twitter followers you have and how you got them. Don&#8217;t tell me you had to unfollow everyone because you had too many direct messages. And don&#8217;t tell me you <a href="http://www.imjustsharing.com/taking-twitter-unfollows-too-personally/" target="_blank">can&#8217;t manage to keep up with all the replies</a> you get &#8212; that has nothing to do with the number of people you&#8217;re following.</p>
<p>At best, if you give him the benefit of the doubt, Brogan&#8217;s clueless when it comes to using Twitter. At worst, he&#8217;s no better than Newt Gingrich &#8212; padding his numbers to look more popular and more impressive than he really is. Honestly, now, would he impress you if he had 100 followers? 200? A social media expert with 200 followers isn&#8217;t much of an expert, is he? I mean, that&#8217;s like a rock star who&#8217;s never gone platinum&#8230;</p>
<p>Absolutely.</p>
<p>Nickelback is an inarguably terrible band. It is also the best-selling band of the past 10 years. The numbers don&#8217;t make them good at music; the numbers just make them rich. The record industry has done an excellent job marketing terrible crap. On the other hand, our garages are filled with amazing musicians who will never sell anything.</p>
<p>I&#8217;ve told you before, and I&#8217;ll tell you again: Beware social media experts. Especially those who seem to market themselves well. Because when your money&#8217;s gone, do you really want to tell people you spent it on Nickelback tickets?</p>
<p>Do you?</p>
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		<title>Fun with spam</title>
		<link>http://asciidan.com/2011/06/fun-with-spam/</link>
		<comments>http://asciidan.com/2011/06/fun-with-spam/#comments</comments>
		<pubDate>Mon, 20 Jun 2011 13:19:51 +0000</pubDate>
		<dc:creator>Daniel</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[deebags]]></category>

		<guid isPermaLink="false">http://asciidan.com/?p=571</guid>
		<description><![CDATA[I get a lot of spam. A lot. And sometimes, well&#8230;I can&#8217;t help but answer it. This one made me chuckle. From: Douglas Wild Subject: LOVELL:URGENT RESPONSE. ATTN:LOVELL, I am a Trustee and Executor of the estate of a deceased client(Dr P.LOVELL) in Budapest, Hungary. I have sat on a 5 year forgotten financial inheritance. [...]]]></description>
			<content:encoded><![CDATA[<img style='float: left; margin-right: 10px; border: none;' src='http://www.gravatar.com/avatar.php?gravatar_id=adc431b30b24d827295123fbad1fd9e7&amp;default=http://use.perl.org/images/pix.gif' alt='No Gravatar' width=40 height=40/><p>I get a lot of spam. A lot. And sometimes, well&#8230;I can&#8217;t help but answer it. This one made me chuckle.</p>
<blockquote><p>From: Douglas Wild<br />
Subject: LOVELL:URGENT RESPONSE.</p>
<p>ATTN:LOVELL,</p>
<p>I am a Trustee and Executor of the estate of a deceased client(Dr P.LOVELL) in Budapest, Hungary. I have sat on a 5 year forgotten financial inheritance. In few weeks time, this fund will be transferred to the state as required by law since there’s no claim made.  We can both collaborate and share the proceeds 60/40. Your part would be to receive the funds as the beneficiary, since you have the same lastname as my late client, and I will prepare the required documents and have it released to you in just days. Please reply this mail stating full name, phone and fax number details if interested. So I can start the claims process as we build a mutual trust.</p>
<p>Many thanks in advance as I look forward to our partnership and trust.</p>
<p>Regards,</p>
<p>Douglas Wild</p></blockquote>
<p>&nbsp;</p>
<p>My response:</p>
<blockquote><p>From: Daniel Lovell<br />
To: Douglas Wild<br />
Subject: RE: LOVELL:URGENT RESPONSE.</p>
<p>Doug,</p>
<p>I’m so glad you contacted me! I lost contact with my uncle, Dr. P., and looked for him tirelessly ever since he announced – somewhat unceremoniously at my parents’ 30-year wedding anniversary party, no less – that he was moving to Budapest. Lest you think I’m some lowly gold-digger, my intentions in finding Uncle Dr. P were purely innocent; he left a very expensive diamond brooch in his apartment when he left, and I desperately wanted to return it.</p>
<p>I’ve tried several times to bring the brooch to pawn shops, but despite being expensive, it is terribly ugly. It’s shaped like a prawn or a crawdaddy. You may actually have seen my appearance on “Antiques Roadshow,” where I was told the brooch was clearly priceless in terms of the size and number of diamonds, but also nearly worthless, because worth only counts if someone is willing to actually pay for it.</p>
<p>Now, of course, I am heartbroken to hear of my dear Uncle Dr. P’s passing. He was a great man. His discoveries in the field of anchovy packaging cannot be easily overlooked. With so many anchovy patents and licensing agreements under his belt, I’m certain he died atop an enormous mound of money!</p>
<p>Before I offer any other information about myself, may I ask whether the money smells of anchovies? I’m not partial to anchovies, nor the way they smell. Perhaps my 60 percent could be chosen from bills that smell less of anchovies than the rest? Of course, if you don’t like anchovies either, then we have found ourselves in a quandary.</p>
<p>Please let me know at your earliest convenience! Perhaps together we can solve “the curse of the crawdaddy brooch!” lol.</p></blockquote>
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		<title>Dear designers: Maybe you aren&#8217;t worth as much as you think.</title>
		<link>http://asciidan.com/2011/06/dear-designers-maybe-you-arent-worth-as-much-as-you-think/</link>
		<comments>http://asciidan.com/2011/06/dear-designers-maybe-you-arent-worth-as-much-as-you-think/#comments</comments>
		<pubDate>Wed, 08 Jun 2011 19:01:22 +0000</pubDate>
		<dc:creator>Daniel</dc:creator>
				<category><![CDATA[Business and politics]]></category>
		<category><![CDATA[99designs]]></category>
		<category><![CDATA[crowdspring]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[logo design]]></category>
		<category><![CDATA[media]]></category>
		<category><![CDATA[nospec]]></category>

		<guid isPermaLink="false">http://asciidan.com/?p=562</guid>
		<description><![CDATA[For years, designers have decried spec work and contests as being bad for business. Why, they say, should they work for free? Why should they design a logo for a client who may flat-out dismiss the work and never pay a penny? Why should they waste their time entering logo design contests, competing against 100 [...]]]></description>
			<content:encoded><![CDATA[<img style='float: left; margin-right: 10px; border: none;' src='http://www.gravatar.com/avatar.php?gravatar_id=adc431b30b24d827295123fbad1fd9e7&amp;default=http://use.perl.org/images/pix.gif' alt='No Gravatar' width=40 height=40/><p>For years, designers have decried spec work and contests as being bad for business. Why, they say, should they work for free? Why should they design a logo for a client who may flat-out dismiss the work and never pay a penny? Why should they waste their time entering logo design contests, competing against 100 other designers, when only one will make anything at all?</p>
<p>These practices, they say, devalue their work. Designers are highly skilled professionals who must be allowed to work with an engaged (read: paying) client who won&#8217;t just flake out on a whim and hire someone else. Their talent and skill must be trusted and appreciated because &#8212; let&#8217;s face it &#8212; a client knows nothing about design.</p>
<p>Here&#8217;s the truth: Contests and spec work don&#8217;t devalue the work of a designer. Bad design and poor value do.</p>
<p>Let&#8217;s step back.</p>
<p>When I started website design nearly a decade ago, it was for one simple reason: I was appalled by the BS I was being fed by &#8220;designers&#8221; who felt they could charge whatever they wanted &#8212; purely because I didn&#8217;t know how to put a gif of a rotating phone on a web page. There were keys to that kingdom which they held close to the breast, and I was to pay for that knowledge with my firstborn.</p>
<p>The truth is I&#8217;d already been a designer. I&#8217;d studied newspaper design under one of the nation&#8217;s premier designers, and I&#8217;d successfully designed or redesigned more than a dozen publications. I have a solid understanding of color, weight and spatial relationships. Also, I&#8217;m left handed. I&#8217;d done logos, newsletters, stationary. Pretty much everything. But I didn&#8217;t know how to get those things to the then-nascent Internet. Fortunately, I have a geek for a best friend, and he was more than happy to learn.</p>
<p>Our first act was spec work for the newspaper company where I worked. The company had dabbled in the Internet before, paying a firm to develop a news site &#8212; and ended up a quarter million dollars in debt. For free, my friend (and now business partner) built a site from scratch, which we delivered to the company. That piece of spec work landed us both new jobs, and as we learned more about web development, we began to offer our services to others.</p>
<p>Since then we&#8217;ve done plenty of spec work, designing mockups of websites for clients who, more often than not, are gunshy because they&#8217;ve been burned by poor design or unreliable designers who charge too much and deliver too little. Often we&#8217;re hired to take the job. Sometimes we aren&#8217;t. Dem&#8217;s da breaks.</p>
<p>The trouble with the argument over spec jobs is this: There&#8217;s a difference between designers and Designers, and that difference is not apparent to the client until they&#8217;ve seen what you&#8217;re capable of. Sure, a resume and a portfolio are nice, but let&#8217;s be honest: Designers only use their best stuff in their portfolio. No matter how good a portfolio is and no matter how much a reference might rave, the client and the designer just may not be on the same page. Ever.</p>
<p>For these clients, a logo contest works quite well. First, they probably don&#8217;t have much money to work with. Second, they&#8217;re looking for as many options as possible &#8212; often in the hopes of finding a designer they can actually work with long term. One client I work with used Crowd Spring when trying to develop a new logo. Not only did he get something he was happy with for a very reasonable price, but he made contact with the designer and has used the same person again.  Maybe 50 other designers didn&#8217;t get that job. But maybe they shouldn&#8217;t have. And maybe their work really wasn&#8217;t worth paying for.</p>
<p>As has been noted in articles across the web, contests like these often bring out the dregs of the design world &#8212; folks who, by virtue of the fact that they&#8217;ve pirated Photoshop, believe they&#8217;re designers. But Photoshop doesn&#8217;t make you a designer; finding someone to pay for your work does. Perhaps &#8212; just perhaps &#8212; these &#8220;contests&#8221; can help weed out some of those dregs. Maybe after losing every contest they&#8217;ve entered, some of them will study a little, some may study a lot, some may drop out altogether. But the idea that spec work and contests are unfair because not everyone gets paid for their work is, well, silly.</p>
<p>It&#8217;s also silly to ignore that the cream rises to the top, and that the best designers will more than likely win, add padding to their portfolios, and likely find clients they can work with again and again.</p>
<p>Do I enter contests? No. I&#8217;ve built a reputation for being fair, honest, hardworking and talented. You know what else I do? I don&#8217;t expect a dime from a client until the work is finished. And I don&#8217;t call it finished until the client is 100 percent satisfied. If they don&#8217;t like my work, I take it with me. I&#8217;d rather they spend their money somewhere else.</p>
<p>Here&#8217;s the bottom line: If you don&#8217;t want to work on spec or enter contests, don&#8217;t do it. But every argument against this work sounds the same to me: You want to get paid for everything you do and you don&#8217;t like having to compete for fear someone else will get the job. In that case, fine. That means more work for those of us who are willing to put our customers first and our wallets second.</p>
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		<title>Hijacked! (Or, why you shouldn&#8217;t use your personal Twitter account for work)</title>
		<link>http://asciidan.com/2011/05/hijacked-or-why-you-shouldnt-use-your-personal-twitter-account-for-work/</link>
		<comments>http://asciidan.com/2011/05/hijacked-or-why-you-shouldnt-use-your-personal-twitter-account-for-work/#comments</comments>
		<pubDate>Fri, 27 May 2011 15:53:51 +0000</pubDate>
		<dc:creator>Daniel</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://asciidan.com/?p=559</guid>
		<description><![CDATA[Let&#8217;s say you love your job. And let&#8217;s say you&#8217;ve got a whole bunch of Twitter followers, and you want to tell them about the new and exciting things happening at your job. It&#8217;s only natural to tweet whatever news you have to the public to spread the word. Recently I&#8217;ve noticed a surprising number [...]]]></description>
			<content:encoded><![CDATA[<img style='float: left; margin-right: 10px; border: none;' src='http://www.gravatar.com/avatar.php?gravatar_id=adc431b30b24d827295123fbad1fd9e7&amp;default=http://use.perl.org/images/pix.gif' alt='No Gravatar' width=40 height=40/><p>Let&#8217;s say you love your job. And let&#8217;s say you&#8217;ve got a whole bunch of Twitter followers, and you want to tell them about the new and exciting things happening at your job. It&#8217;s only natural to tweet whatever news you have to the public to spread the word.</p>
<p>Recently I&#8217;ve noticed a surprising number of folks on Twitter who not only tweet about their jobs, but tweet <em>for </em>their jobs using their personal accounts. There are two big reasons why this happens, and several reasons why it shouldn&#8217;t.</p>
<p>Business tweets come from your personal account because:</p>
<ol>
<li>You are a well-meaning employee who really wants to help your company or organization, and you feel you can do that through your Twitter feed.</li>
<li>Your company expects you to use your Twitter feed and clout to further the company&#8217;s goals.</li>
</ol>
<p>Here&#8217;s why you should strongly consider ending the practice:</p>
<ol>
<li>In most cases, <strong>your Twitter account is <em>your </em>account</strong>. If it existed before your job did, the first risk you take is alienating your followers, who are there to follow you &#8212; not to get your work spam. You wouldn&#8217;t (usually) send emails or postcards about your company&#8217;s services to your friends and family. And most employees would take offense if they were instructed to do so.</li>
<li><strong>You&#8217;re confusing people.</strong> There are cases in which the tweeter becomes the public face of the organization on Twitter. That&#8217;s a good thing. A very good thing. An organization should have a personality people identify with. Unfortunately, a good communications professional will continuously spread the positive news about the company &#8212; all the way up until they change jobs. When the new job starts and the subject matter changes, you&#8217;ve suddenly begun to tell folks about things they never signed up to hear about. Imagine @comcastcares suddenly tweeting support messages about Little Debbie snack cakes.</li>
<li><strong>Your personal brand is tied too closely with the company brand.</strong> When you love your job, this is not a problem, as long as things go right. But if your company is in the midst of a PR nightmare, your personal reputation is immediately on the line. Today you could extol the virtues of your company&#8217;s philanthropic endeavors, only to find tomorrow&#8217;s headlines about your boss being charged with stealing from senior citizens. In the end, you appear either complicit or ignorant.</li>
<li><strong>You&#8217;re being used. </strong>Nine times out of 10, you&#8217;re asked to use your personal account because nobody follows the company account. Odds are there&#8217;s a reason for that &#8212; maybe several. The truth is most people just aren&#8217;t interested in engaging with a brand. Rather than creating interesting content, companies like to take the easy way out by hijacking your account. If the company wants to build a Twitter following, your challenge is to help do that &#8212; not to loan them yours.</li>
<li>If you&#8217;re doing all the talking, why do I need to follow the company? Tell me you love your job. Tell me I should follow your company&#8217;s Twitter feed if I want updates. But if you&#8217;re already giving me all the updates I&#8217;d ever want, <strong>your company&#8217;s feed will suffer</strong>.</li>
</ol>
<p>&nbsp;</p>
<p>Don&#8217;t get me wrong. Even I&#8217;ve tweeted about work. When I&#8217;m excited about an event or a bit of media I&#8217;ve created I let people know. But my personal vs. business tweets are probably 500 to 1. I save business tweeting for the business Twitter account, where people expect to see it, and where it will be seen only by those who want it.</p>
<p>Bottom line: Be careful out there. It&#8217;s easy to get caught up in creating a role for yourself in your company&#8217;s social media campaign. But you and your followers must come first. Don&#8217;t turn your followers into unwitting customers. And don&#8217;t turn yourself into a shill.</p>
<p>&nbsp;</p>
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		<title>Social media experts really don&#8217;t understand social media.</title>
		<link>http://asciidan.com/2011/04/social-media-experts-really-dont-understand-social-media/</link>
		<comments>http://asciidan.com/2011/04/social-media-experts-really-dont-understand-social-media/#comments</comments>
		<pubDate>Tue, 12 Apr 2011 16:03:12 +0000</pubDate>
		<dc:creator>Daniel</dc:creator>
				<category><![CDATA[News and news media]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[deebags]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://asciidan.com/?p=555</guid>
		<description><![CDATA[There. I said it. I follow way too many social media experts on Twitter. Too many folks who want to teach your company how to be successful in social media. They promise you heaps of good fortune with your Facebook page and they&#8217;re super excited to do your tweeting for you as well. There&#8217;s a [...]]]></description>
			<content:encoded><![CDATA[<img style='float: left; margin-right: 10px; border: none;' src='http://www.gravatar.com/avatar.php?gravatar_id=adc431b30b24d827295123fbad1fd9e7&amp;default=http://use.perl.org/images/pix.gif' alt='No Gravatar' width=40 height=40/><p>There. I said it.</p>
<p>I follow way too many social media experts on Twitter. Too many folks who want to teach your company how to be successful in social media. They promise you heaps of good fortune with your Facebook page and they&#8217;re super excited to do your tweeting for you as well. There&#8217;s a whole industry now built around these folks, and regardless what they call themselves, they really have no idea what they&#8217;re doing. If they did, they wouldn&#8217;t be doing it.</p>
<p>Social media platforms weren&#8217;t really designed for business; they were designed so folks like you and me could connect with each other, share little things and basically keep in touch &#8212; in a superficial, but somehow meaningful, way. As these sites attract users, they also attract businesses &#8212; especially those who want the Internet equivalent of a storefront on Main Street.</p>
<p>Problem is, the goals of a business and the goals of an individual in social media are severely different. I choose to use Twitter to connect with folks, whether I know them in real life or not. Facebook is the place where I maintain a loose connection with old classmates. LinkedIn is for keeping in touch with colleagues. Businesses, on the other hand, use social media for two reasons. Those who do it closest to correct use social media to respond to customer complaints, join conversations about the brand, monitor chatter about themselves. But the majority are there to sell.</p>
<p>I can already hear you: &#8220;OMG, Dan. What&#8217;s wrong with that lol?&#8221;</p>
<p>The problem is companies and organizations overestimate their customers&#8217; desire to engage with them. Sure, I love Pepsi and my BlackBerry. I follow both on Twitter. But I don&#8217;t engage with them. I don&#8217;t remember the last thing I read from either company. But that&#8217;s not the point&#8230;</p>
<p>Remember in high school how you and your friends found that perfect spot to hang out? No parents or cops or teachers&#8230;it was a place where you&#8217;d sit back, chat, maybe even sneak a couple of dad&#8217;s beers and share them in the summertime. That&#8217;s how most social media sites start. They&#8217;re little clubs where the cool kids hang out.</p>
<p>Imagine you&#8217;re at your little hangout and suddenly a McDonald&#8217;s opens 20 feet away. And then the AT&amp;T store opens next to it. And an auto dealership. And 30 social media experts open storefronts, all surrounding you. Suddenly you can&#8217;t even talk to your friends without wading through all these businesses, and they all keep trying to get your attention. And of course your parents and teachers show up, because they&#8217;ve all heard your hangout is cool. After awhile, you and your friends just decide to find another place.</p>
<p>That&#8217;s what social media experts are bringing to social media.</p>
<p>Myspace was cool at first. Everyone connected with each other. You kept in touch. You shared pictures and songs and everybody was happy. Bands all wanted Myspace profiles, because it made getting a web presence easy. Then businesses all wanted to be on Myspace, because that&#8217;s where the kids were.</p>
<p>Where&#8217;s Myspace today? Overrun by businesses, musicians and celebrities. My own band still has a page there, and our only friend requests come from TV shows, movies and businesses. It&#8217;s over, people. Businesses are just standing around in Myspace land, begging each other to buy.</p>
<p>The same is happening on Twitter and Facebook, where social media experts, in order to keep themselves in jobs, continue to push the importance of a business being involved in social media. Unfortunately, that one little fact shows just how little they understand about social media, and their own role in destroying it, one site at a time.</p>
<p>The sad part is that I agree that companies need to have Twitter and Facebook accounts. I think we&#8217;ve come to a point where you&#8217;re silly if you don&#8217;t. But never once have I seen anyone point out just how bad businesses are for social media. Our social media experts never say &#8220;Listen, we should be on Twitter, but we have to realize our mere existence on Twitter will surely hasten Twitter&#8217;s demise.&#8221;</p>
<p>That, folks, would be an honest, and knowledgeable, expert. Anyone out there ever heard that? I bet not.</p>
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